Privacy Policy
Last updated 28 May 2025.
This privacy notice explains how and why we collect, use, store, and share (‘process’) your personal information when you use our services — for example, when you visit our website at frm4fire.org, or any affiliated site that links to this privacy notice.
This website is supported by the ESA and managed by the National Physical Laboratory to share news and information about the FRM4FIRE research project. We are committed to protecting your privacy and handling your data securely and transparently.
Topics:
What information do we collect?
We may collect:
- Your email address, if you contact us through our contact form.
- Cookies stored on your browser (retained for 13 months).
- Information related to your use of the website, via web analytics tools. This site uses Matomo, an open-source, privacy-focused web analytics platform, to help us understand traffic and improve the user experience. Data is anonymised where possible.
How will we use the information about you?
We process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Your data is used to:
- Respond to your enquiries or requests
- Improve and administer the website and our services
- Comply with legal and regulatory obligations
- Provide you with information about FRM4FIRE, if requested
- If you no longer wish to receive information from us, you can contact us at: dataprotectionofficer@npl.co.uk
Security of your information
We take your data security seriously. We apply physical, technical, and administrative safeguards to protect your personal information and we review our practices regularly. Access to your data is limited to those who need it to deliver services, and staff are trained to uphold our commitment to confidentiality and data protection.
How long do we store your personal data?
We retain your personal data only for as long as necessary, in line with our data retention policy and any relevant legal obligations. Data is securely deleted or anonymised when no longer needed.
Access to your information and correction
Under UK GDPR, you have the right to:
- Request a copy of the data we hold about you
- Ask us to correct or update inaccurate information
To do so, please write to our Data Protection Officer at the address below or email: dataprotectionofficer@npl.co.uk
Other websites
This website contains links to external websites. This privacy policy applies only to frm4fire.org — we encourage you to read the privacy policies of any other sites you visit.
Changes to our privacy policy
We review our privacy policy regularly and will publish any updates on this page.
How to contact us
If you have any questions about this policy or the data we hold about you, please get in touch:
- By email: contact us
- Address: National Physical Laboratory, Hampton Road, Teddington, Middlesex, TW11 0LW | Tel: +44(0)20 8977 3222