Privacy Policy

Last updated 28 May 2025.

This privacy notice explains how and why we collect, use, store, and share (‘process’) your personal information when you use our services — for example, when you visit our website at frm4fire.org, or any affiliated site that links to this privacy notice.

This website is supported by the ESA and managed by the National Physical Laboratory to share news and information about the FRM4FIRE research project. We are committed to protecting your privacy and handling your data securely and transparently.

Topics

• What information do we collect about you?
• How will we use the information about you?
• Sharing of personal data
• Security of your information
• How long do we store your personal data for?
• Cookies
• Access to your information and correction
• Other websites
• Changes to our privacy policy
• How to contact us

What information do we collect?

We may collect:

• Your email address, if you contact us through our contact form.
• Cookies stored on your browser (retained for 13 months).
• Information related to your use of the website, via web analytics tools. This site uses Matomo, an open-source, privacy-focused web analytics platform, to help us understand traffic and improve the user experience. Data is anonymised where possible.

How will we use the information about you?

We process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Your data is used to:

• Respond to your enquiries or requests
• Improve and administer the website and our services
• Comply with legal and regulatory obligations
• Provide you with information about FRM4FIRE, if requested

If you no longer wish to receive information from us, you can contact us at: dataprotectionofficer@npl.co.uk

Sharing of personal data

We do not share your personal data with third parties, unless:

• Required by law or regulation
• Necessary to protect the rights, property, or safety of individuals or organisations
• You have explicitly asked us to do so
• Required to fulfil agreements or reciprocal arrangements for education or professional development

Security of your information

We take your data security seriously. We apply physical, technical, and administrative safeguards to protect your personal information and we review our practices regularly. Access to your data is limited to those who need it to deliver services, and staff are trained to uphold our commitment to confidentiality and data protection.

How long do we store your personal data?

We retain your personal data only for as long as necessary, in line with our data retention policy and any relevant legal obligations. Data is securely deleted or anonymised when no longer needed.

Access to your information and correction

Under UK GDPR, you have the right to:

• Request a copy of the data we hold about you
• Ask us to correct or update inaccurate information

To do so, please write to our Data Protection Officer at the address below or email: dataprotectionofficer@npl.co.uk

Cookies

Cookies are small text files that help us understand how visitors use our site and to improve user experience. You can choose to decline cookies when first visiting the site. This won’t affect your access to the website’s core features.

If you return to this site more than 24 hours after making your choice you will be asked again. At any time, If you change your mind, you can may change your selection via the form below.

The tracking opt-out feature may not work because this site was not loaded over HTTPS. Please reload the page to check if your opt out status changed.

You may choose to prevent this website from aggregating and analyzing the actions you take here. Doing so will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.

Other websites

This website contains links to external websites. This privacy policy applies only to frm4fire.org — we encourage you to read the privacy policies of any other sites you visit.

Changes to our privacy policy

We review our privacy policy regularly and will publish any updates on this page.

How to contact us

By email: dataprotectionofficer@npl.co.uk
Address: National Physical Laboratory, Hampton Road, Teddington, Middlesex, TW11 0LW
Tel: +44(0)20 8977 3222